Frequently Asked Questions

Click on them to see the Answers

1. Who we are as people ?

2. How many words can I fit in the letter ?

3. Are there different handwriting styles to choose from ?

4. Are the notes actually written by humans ?

5. What is the turnaround time of a handwritten letter from order to delivery ?

6. How do you ensure the quality of each letter ?

7. What if I want my letter to be special with content written by a professional instead of mine ?

8. Do you post internationally ?

9. Can a letter be sent to me instead of posting directly to recipients ?

10. Can I edit the content or shipping details I gave while placing the order ?

11. How Do Handwritten Letters grow the pipeline in my business ?

12. What are the ways to grow business with Handwritten Letters ?

There are different ways you can use handwritten letters and notes to grow you business. Few are as mentioned-
  • Show appreciation with a thank you. A personal follow up thank you after a meeting, a purchase or an event will make you unforgettable. If you’ve never sent handwritten letters before, this is a great way to start. Many studies are there where it is found that customer thanked with a handwritten note were 38% more likely to come again to you. And, don’t be surprised if customers rave about you on social media!
  • Ask happy customers for referrals. Referrals are very valuable. Referred leads are 4-6x more likely to close than an unqualified lead — and they have higher lifetime values. A handwritten letter is a personable way to ask for something inherently personal like a referral. Because handwritten letters are acted upon much more than email or printed mail, they are a great way to optimize your referral rate.
  • Find new customers If your customers are worth more than $100 to your business, handwritten letters can be an excellent choice for prospecting. Handwritten letters have a 3-6x response rate when compared to printed letters. Some companies with very high-value customers will send handwritten letters along with chocolates or flowers — to prime the pump for their sales team.
  • Resurrect inactive customers or ‘dead’ leads Can’t seem to get through to inactive customers or leads? Even a busy person reads a handwritten letter. For best results, you may want to offer an incentive — we can help you create one that fits your business.
  • Announce a product, service or event To increase customer retention rates by only 5% will increase profits by 25% to 95%. Keeping your customers in the loop with handwritten letters will help you stay top of mind, and will increase retention and customer lifetime value.

13. Is there a minimum order quantity for the business letter section ?

14. Do you have business pricing ?

15. What about adding a business card ?